After a flood, prioritize safety by waiting for official clearance before entering. Ensure that electricity and gas are shut off, and do not turn on water, gas, or electricity until a qualified electrician checks for safety.

Homeowners should document all damage and contact their homeowner insurance company, which will assign an adjuster or provide a list of approved contractors for repairs. Renters should inform their landlord, who is responsible for repairs, while renters insurance covers personal belongings.

For crucial claim documentation, homeowners and renters should record the water level inside and outside, take photos of all damage, separate damaged from undamaged items, maintain a detailed inventory, keep all receipts, and save a 3x3 ft swatch of flooring for insurance purposes.

When filing a flood claim, take pictures to send to the adjuster and have contact information, including a temporary address if displaced. Know the flooded address, the date of loss, the water level inside the building, and the duration of water exposure. For assistance, contact the Housing Department regarding home repair benefits and available resources.