Multi-Service Center
Flag this Organization: Multi-Service Center for removalMulti-Service Center (MSC) is a South King County community action agency that connects people with housing stability, energy and utility assistance, and a market-style food bank anchored at its Federal Way headquarters. Case managers help families stay housed and move into MSC’s rental communities, while foreclosure counseling, resource navigation, and financial education address longer-term economic security.
MSC also runs workforce development, youth and young adult programs, and tailored support for immigrants, refugees, and seniors across Federal Way, Kent, and neighboring cities. The organization coordinates large volunteer events and year-round giving drives so residents can access wraparound services close to home.
For more information, see the Multi-Service Center website.
News related to Multi-Service Center
Staff spotlight on Zuhoor Mehran
Zuhoor Mehran joined the MSC team in 2023 as a community outreach specialist in the Immigrant and Refugee Outreach and Community Education Program. Her program provides culturally and linguistically appropriate support to newly arrived refugees and immigrants, helping them adjust to their new env...
Thank you for stepping up for your neighbors
November is a time for gratitude, but many in the community face challenges such as uncertainty around SNAP benefits, rising healthcare costs, and furloughs. The MSC food bank has seen a nearly 20% increase in clients due to food insecurity, highlighting the importance of SNAP for stability. The ...
MSC & PSE, partnering for community
Multi-Service Center (MSC) and Puget Sound Energy (PSE) have collaborated since 2002 to provide energy assistance to PSE customers in South King County. The PSE HELP program now offers more than $24 million annually in direct benefits through bill credits for electricity and gas. Following the in...
MSC named as recipient of Gesa Credit Union’s Local Heroes Grant
Multi-Service Center (MSC) has been awarded a $10,000 grant from Gesa Credit Union’s Local Heroes Grant Program, facilitated by the Gesa Community Foundation. The funding will be used to upgrade technology and replace furniture in community common areas, particularly benefiting the William J. Woo...
Removing barriers, helping more neighbors
MSC is committed to enhancing equitable access to advocacy, opportunity, and well-being by removing barriers that hinder individuals from receiving assistance. Last fiscal year, MSC served 111,736 individuals, marking a 161% increase over two years. This growth is attributed not only to rising de...
Staying true to our center
Six months into 2025, MSC reaffirms its commitment to community-centered service amid policy challenges. With more than 50 years of experience, MSC pledges to continue supporting the health and well-being of the community, standing in solidarity with partner organizations and maintaining its core...
King County Community Action Agencies call for action
King County’s Community Action Agencies, including Byrd Barr Place, El Centro de la Raza, Hopelink, Multi-Service Center, Neighborhood House, and Solid Ground, are urging action to protect essential programs for vulnerable residents amid proposed federal budget cuts. As Congress negotiates the fi...
A Veteran’s Path to Stability
Brian, a veteran who experienced homelessness for two years, found stability after moving into MSC’s Burien Veterans House. He faced numerous challenges, including significant debt and mental health issues, which made rebuilding his life seem impossible. Upon arriving at MSC, Brian needed more th...
Spring into Action for MSC
Not much is certain for MSC amid challenges affecting funding and services for vulnerable community members. As a community action agency in Washington state, MSC remains committed to its mission of reducing harm caused by poverty. To continue this work, MSC relies on support from community partn...
Update to MSC’s Food Bank Operations
MSC is updating its food bank operations to better serve the community amid declining funding and increasing demand due to inflation and rising food costs. Efforts to address the budget deficit have included launching a monthly giving program and reducing organizational expenses, including a 50% ...