Office of the Insurance Commissioner
Flag this Organization: Office of the Insurance Commissioner for removalThe Office of the Insurance Commissioner (OIC) regulates Washington’s insurance industry and delivers direct consumer support through its Tumwater headquarters and statewide helplines. The agency’s consumer advocacy teams investigate complaints, run disaster-response outreach, and coordinate translators so every resident can access insurance protections. OIC’s social service reach includes:
- Financial assistance: Market conduct exams and enforcement actions recover refunds, stop unlawful premium practices, and keep insurers solvent so families are not left with unpaid claims.
- Health care: SHIBA volunteers and agency analysts guide residents through Medicare, individual market transitions, and network adequacy issues to keep coverage stable.
- Education and learning: Multilingual publications, webinars, and speaker requests equip community partners with up-to-date guidance on insurance rights and preparedness.
By combining regulation with high-touch counseling, OIC keeps insurance markets transparent and responsive for Washington households, small businesses, and tribal partners.
For more information, see the Office of the Insurance Commissioner website.