The history timeline of 2-1-1 in Washington highlights significant milestones in the development of this vital resource. The service was first established in 2000 to provide easy access to social services and information. In 2005, the 2-1-1 service expanded its reach, becoming a crucial tool for connecting individuals with community resources. By 2010, 2-1-1 had become widely recognized, leading to enhanced partnerships with various agencies.
In 2015, notable improvements were made, including the introduction of a new database to streamline service delivery. The timeline also notes ongoing efforts to promote the service through outreach and education, ensuring that more individuals are aware of the available assistance.
By 2020, 2-1-1 had adapted to meet the challenges posed by the COVID-19 pandemic, providing critical support to those in need during a time of crisis. The service continues to evolve, responding to community needs and enhancing accessibility. The timeline underscores the commitment to serving Washington residents and the importance of collaboration among multiple organizations to facilitate access to essential services.
