Shannon expressed heartfelt gratitude in a letter to Angel Flight West volunteers, supporters, and staff for their assistance in 2025. She highlighted how their support significantly impacted her son Kane and their family during a challenging time. Traveling to medical appointments was particularly difficult for Kane, who struggles with anxiety in crowded and noisy settings, making commercial air travel a daunting task.

Shannon praised the calm and supportive environment provided by the volunteer pilots, which helped ease Kane’s stress. She acknowledged that their compassion not only offered transportation but also relief, dignity, and hope during a difficult journey. Each flight alleviated burdens that once felt overwhelming, allowing the family to navigate medical challenges with greater peace of mind.

She emphasized the profound impact of the volunteers’ kindness, noting that they had lifted emotional, financial, and physical weights from their shoulders. Shannon’s letter conveys deep appreciation for the genuine care shown by Angel Flight West, underscoring the importance of their work in helping families like hers feel less alone in their struggles.